In the Consumer Decision Making Process, _____ Uses Information-Either Based

question 37

Multiple Choice

In the consumer decision making process, _____ uses information-either based on past interactions or collected through external sources-to instantaneously customize the customer experience.

• A)Automation
• B)Contextual innovation
• C)Journey innovation
• D)Proactive personalization

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Definitions:

Critical Thinker

An individual who engages in reflective and independent thinking, often questioning assumptions and evaluating evidence and arguments logically.

Cynically

Relating to the belief that people are motivated purely by self-interest; skeptically.

Open-Mindedly

Approaching ideas, arguments, and experiences without prejudice, being willing to consider different perspectives and changes in opinion.

Self-Contradictory

Describing a statement or situation that contains elements that are logically inconsistent with each other.