Which of the Following Statements Is True of Customer Integration

question 21

Multiple Choice

Which of the following statements is true of customer integration?

• A)It is a competency that enables firms to offer value-added offerings to those customers who represent the greatest value to the firm.
• B)It requires firms to link to outsiders that provide goods and services to them so that they can provide high-quality customer experiences.
• C)It is process in which companies will collaborate on projects so that the customer gains the maximum amount of total value possible from the supply chain.
• D)It requires information hardware and software systems that can exchange information when needed between customers and suppliers.

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Definitions:

Low-Density Development

A type of urban planning that spreads out buildings and population, often resulting in more green space per capita but requiring more land.

Industrialization

The process of developing industries in a country or region on a wide scale.

Mass Transportation

Infrastructure established to transport a significant population effectively in cities and surrounding suburbs, encompassing vehicles such as buses, trains, subways, and trams.

Land Availability

The extent to which usable land is accessible for a specific purpose, such as agriculture, urban development, or conservation.