Which of the Following Statements Is True of the Exchange

question 115

Multiple Choice

Which of the following statements is true of the exchange utility?

• A) It refers to the elements of the composition and appearance of a product that make it desirable.
• B) It refers to the increase in customer satisfaction gained by making a good or service available at the appropriate time.
• C) It refers to the usefulness of a good or service as a function of the location at which it is made available.
• D) It refers to the increased value of a product that is created as its ownership is transferred.

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Definitions:

Projective Tests

Psychological assessments that use ambiguous stimuli, such as inkblots or vague images, to elicit responses that reveal aspects of an individual's personality.

Validity

The ability of a test to measure what it is intended to measure.

Reliability

The ability of a test to yield nearly the same score when the same people are tested and then retested on the same test or an alternative form of the test.

Ego Defense

Psychological strategies employed by the ego to protect itself from anxiety and unacceptable thoughts and feelings.