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List three social media tools that have inspired and enabled a more conversational approach to business communication.
Invoice
A document issued by a seller to a buyer that specifies the goods or services provided, their prices, and the total amount owed.
Six Sigma
A set of techniques and tools for process improvement, aimed at reducing defects and improving quality by using a data-driven approach.
Tolerance Range
The range within which a particular environmental factor is permissible for the survival of an organism.
Defects
Imperfections, faults, or flaws in a product or service that detract from its intended quality or functionality.
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Q51: Define bias-free language.
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