When Making a Claim or Requesting an Adjustment, Your Close

question 24

Multiple Choice

When making a claim or requesting an adjustment, your close should

• A) explain the specific details of the problem.
• B) explain that you are planning to seek legal counsel.
• C) request the specific action required to resolve the problem.
• D) clearly state how angry and disappointed you are.

---

Definitions:

Total Expenses

The sum of all costs and expenditures that a company incurs in a specific period, including operating and non-operating expenses.

Planning Budget

An estimate of the income and expenses that a company anticipates over a period, factoring in various operational objectives.

Servicing Materials

Materials needed for the maintenance or repair of products or equipment.

Planning Budget

A financial plan that outlines the expected income and expenses for a specific period, typically used by businesses to allocate resources efficiently.