The Close of a Routine Reply or Positive Message Should

question 78

Multiple Choice

The close of a routine reply or positive message should

• A) explain the reasons for any negative information you have included.
• B) offer an explanation for why this decision was made.
• C) clearly state who will do what next.
• D) create some ambiguity, so the audience will be more likely to contact you.

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Definitions:

Positively Oriented

Describes an attitude or approach that focuses on positive outcomes, optimism, and the constructive aspects of situations.

Performance Improvement

Efforts and initiatives aimed at enhancing an individual's or organization's ability to achieve desired results more efficiently.

Canadian Population

The total number of people living in Canada, reflecting a diverse mix of cultures, ethnicities, and languages.

Workforce

The collective group of people engaged in or available for work, either in a specific region or in a particular industry.