When Delivering Bad News, Wording Such as "We Must Turn

question 58

Multiple Choice

When delivering bad news, wording such as "We must turn down," "I am unable to," and "We cannot afford to"

• A) is unavoidable.
• B) is likely to cause pain and anger in the reader.
• C) softens the blow by drawing attention away from the reader and onto the sender.
• D) will impress the reader as being straightforward and forceful.

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Definitions:

Common Law

A legal system based on custom, court rulings, and past incidents rather than written laws.

Case Law

Law established by previous court decisions and based on precedent rather than statutes or regulations; integral to common law legal systems.

Employment-at-will

A legal doctrine that means an employer has the right to terminate an employee at any time for any reason, except an illegal one, and the employee is likewise free to quit, strike, or otherwise cease work.

Terminate

To bring something to an end; in employment, it refers to the act of ending the employment relationship between an employer and employee.