Scenario 8-2 a New Call Centre, Quantum Inc., Is Hiring Individuals with Individuals

question 67

Multiple Choice

Scenario 8-2
A new call centre, Quantum Inc., is hiring individuals with call centre telephone experience and skills.The minimum qualifications are a Grade 12 diploma.Applicants must possess the ability to learn new skills and adapt to new situations.Turnover in the call centre industry is very high, so the CEO of Quantum wants the company's testing process to ensure that Quantum hires the most qualified applicants for the positions.
-Refer to Scenario 8-2.Which test method could Quantum Inc.use to test for the ability to learn new skills and adapt to new situations

• A)a general cognitive ability test
• B)a practical intelligence test
• C)a multiple aptitude test
• D)a tacit knowledge test

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Definitions:

Fear of Snakes

A phobia or intense fear of snakes, medically known as ophidiophobia.

Ancient Ancestors

The early human or precursor species from which modern humans have evolved, typically referring to those from millions of years ago.

Cognitive Equilibrium

A state of mental balance where individuals' experience is consistent with their understanding of the world, promoting cognitive stability and consistency.

Fruit

The mature ovary of a flowering plant, usually containing seeds, that is consumed as food by humans and animals.