What Was Central to Implementing YRC's Customer-Focused Strategy

question 44

Multiple Choice

What was central to implementing YRC's customer-focused strategy?

• A) a merger with another firm
• B) sophisticated technologies
• C) the decision to globalize
• D) a change in the economy
• E) none of the above

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Definitions:

Project Management

The application of knowledge, skills, tools, and techniques to project activities to meet the project requirements.

Organizations

Groups or institutions comprising individuals working together to achieve common goals or objectives.

Critical Path Method

A project management technique for determining the longest sequence of dependent tasks and scheduling resources to optimize achievement of project objectives.

PERT Chart

A project management tool used to schedule, organize, and coordinate tasks within a project, standing for Program Evaluation and Review Technique.