A Supervisor Is Trying to Make His New Assistant Manager

question 4

Multiple Choice

A supervisor is trying to make his new assistant manager Roger more assertive in dealing with his co-workers. For the first couple of weeks, every time Roger issued an order or made a decision based on what is good for the company rather than in accordance with the wishes of the co-worker making the request, Roger's supervisor congratulated him. With such positive reinforcement, Roger has begun to assume a more managerial role. This is an example of:

• A) shaping
• B) enactive mastery
• C) knowledge management
• D) behavior modeling
• E) task segmentation

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Definitions:

Pendleton Act

A federal law enacted in 1883 that established that positions within the federal government should be awarded on the basis of merit instead of political affiliation.

Spoils System

A practice where a political party, after winning an election, gives government jobs to its voters as a reward for working toward victory.

Pendleton Act

A United States federal law enacted in 1883, establishing that government jobs should be awarded based on merit rather than political affiliation.

Hatch Act

A U.S. federal law that prohibits civil service employees in the executive branch from engaging in some forms of political activity.