Yolanda Is a Recently-Hired Employee in the HR Department at a Construction

question 52

Essay

Yolanda is a recently-hired employee in the HR department at a construction company. She believes the company would benefit if it could reduce the rates and severity of accidents and stress-related illnesses among its employees. List the arguments she can use to convince her supervisor to launch a company-wide safety campaign to try to improve the quality of work life for employees.

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Definitions:

Total Quality Management (TQM)

A management approach focused on embedding awareness of quality in all organizational processes, aiming for long-term success through customer satisfaction.

Organizational Effectiveness

A measure of how efficient and successful an organization is in achieving its goals and fulfilling its mission.

Employees Training

Programs and activities designed to improve the knowledge and skills of employees, enhancing their performance and productivity.

Health and Safety Training

Educational programs focused on teaching individuals how to maintain a safe and healthy work environment.