Kelly's a New Job as Data Entry Clerk Entails Entering

question 36

Multiple Choice

Kelly's a new job as data entry clerk entails entering 83 different pieces of information into a computerized form. During her first week, she was expected to complete each form in 30 minutes with no more than two errors. During her second week, Kelly was to reduce her entry time to 20 minutes with no more than one error. During her third week, she was expected to cut her time to 15 minutes with no errors. By the fourth week, Kelly was supposed to be able to complete the data entry on one form in 10 minutes without any errors. To facilitate the mastery of this data entry task, Kelly's supervisor used:

• A) task segmentation
• B) proximal goals
• C) shaping
• D) behavior modeling
• E) distal goals

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Definitions:

Social Psychologists

Researchers and practitioners who study how individuals' thoughts, feelings, and behaviors are influenced by the actual, imagined, or implied presence of others.

Intergroup Attitudes

The feelings, beliefs, and behaviors directed towards members of another group, which can be positive or negative.

Sherif's Research

Studies conducted by Muzafer Sherif that focus on social norms, conformity, and the influence of group dynamics on individual behavior.

Negative Attitudes

Predispositions or inclinations to evaluate people, objects, events, or situations unfavorably.