How Are Employee and Customer Surveys Used to Identify Training

question 34

Essay

How are employee and customer surveys used to identify training needs?

---

Definitions:

Marketing Benefits

The advantages that businesses gain from effective marketing practices, such as increased market share, enhanced brand image, and greater customer engagement.

Society

A group of individuals living together in a more or less ordered community with shared laws, traditions, and values.

Competition

The rivalry between businesses or individuals for customers, market share, or achievement within an industry, sport, or another domain.

Utility

The total satisfaction or benefit derived from consuming a product or service.