In Order to Use Positive Reinforcement Correctly, an HR Professional

question 52

Multiple Choice

In order to use positive reinforcement correctly, an HR professional should:

• A) reward everyone the same way
• B) focus on job behavior
• C) allow employees to determine what must be done in order to earn rewards
• D) make sure everyone sees what happens when a co-worker is punished for some undesirable behavior
• E) not tell employees what they are doing wrong

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Definitions:

Customer Relationship Management

A strategy for managing an organization's interactions with current and potential customers, often using data analysis to study large amounts of information.

Lasting Relationships

Long-term associations formed between individuals or organizations based on trust, mutual benefits, and shared values.

Process Value Analysis

A business methodology focused on increasing the efficiency of processes by analyzing their inputs and outputs.

Core Processes

Fundamental business processes that are essential to the operation of a company and its ability to provide value to customers.