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A(n) _____ determines how a market is segmented by product usage, demand, or customer profile.
Reliability
The degree to which a product, service, or system consistently performs according to its intended or designed function over time.
TQM
Total Quality Management, a systematic approach to management that seeks to improve quality and performance which will meet or exceed customer expectations.
Zero Defects
A management philosophy aiming for the reduction of defects through continuous improvement and aiming at achieving perfect products or processes.
Inspecting Everything
The practice of thoroughly examining and reviewing all components or aspects of a project, process, or system.
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