The Overall Purpose of the Balanced Scorecard Approach Is To

question 5

Multiple Choice

The overall purpose of the balanced scorecard approach is to:

• A) Help turn strategy into action
• B) Benchmark against competitors
• C) Measure financial performance
• D) Measure product quality

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Definitions:

Theory X

A management concept that assumes employees are inherently lazy and will avoid work if they can, necessitating a controlling management style.

Gullible

Easily deceived or tricked because of being too trusting.

Production-Centered Management

A management approach focusing primarily on the output and productivity of workers, often at the expense of employee satisfaction or creativity.

People-Centered Management

A management style that prioritizes the well-being and development of employees as the key to organizational success.