A User Calls the Help Desk Complaining That Their Laptop's

question 3

Multiple Choice

A user calls the help desk complaining that their laptop's display is suddenly not working properly. The user can see the Windows desktop on the laptop display, although it is very dim. What is the most likely cause of the problem?

• A)The display drivers need to be reinstalled.
• B)The laptop's inverter board is faulty.
• C)The cable connecting the display to the motherboard is faulty.
• D)The graphics card is faulty.

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Definitions:

Next Record

In database and data processing, it refers to the command or function that moves the focus to the next record in a dataset or list.

Greeting Line Merge Field

A function in word processing and mailing software that allows the automatic insertion of personalized greeting lines in emails or documents.

Salutation

A form of greeting or a courteous expression of good will, often used in written communication.

Recipient List

A collection of email addresses or contacts targeted for sending email campaigns, notifications, or invites.