A User Calls the Help Desk from the Road Complaining

question 2

Multiple Choice

A user calls the help desk from the road complaining that her new laptop's power adapter is not working correctly. She recently purchased this laptop to replace an older model laptop. A mobile phone plugged into the same wall outlet receives power, and the user states that the power adapter at her office works fine. What is MOST likely the problem?

• A)The battery is not inserted and locked properly.
• B)The customer is using the power adapter for the older model laptop.
• C)The user is not using a power converter.
• D)The power outlet is not providing enough voltage.

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Definitions:

Price Elasticity of Demand

A measure of how much the quantity demanded of a good responds to a change in its price, indicating its sensitivity to price changes.

Break-even Point

The point at which total costs and total revenues are equal, meaning no net loss or gain has been made.

Fixed Cost

Expenses that do not change with the level of goods or services produced by a business, such as rent or salaries.

Variable Cost

Costs that change in proportion to the level of goods or services that a business produces.