Which of the Following Is a Digital Key System Feature

question 108

Multiple Choice

Which of the following is a digital key system feature that allows for the integration of voice and data features and functions?

• A)ACD
• B)POTS
• C)IVR
• D)CTI

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Definitions:

Two Cookies

This is not a recognized key term within academic or professional contexts.

Delay Gratification

The ability to resist the temptation for an immediate reward and wait for a later reward.

"Hot" and "Cool" Systems

Terms used in psychology to describe the emotional, impulsive system ("hot") and the rational, deliberative system ("cool") of cognitive processing.

Phineas Gage

A famous case study in the field of neuroscience and psychology involving a railroad worker who survived a severe brain injury in the 19th century, significantly altering his personality.