A User Complains That His Laptop's Cursor Will Suddenly Jump

question 4

Multiple Choice

A user complains that his laptop's cursor will suddenly jump around on the screen while the user is typing in a word-processing program. What should you suggest the user do first to correct this issue?

• A)Replace the laptop touch pad.
• B)Disable the touch pad while typing.
• C)Service the laptop and check for loose connections.

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Definitions:

Old Schema

A cognitive framework or concept that helps organize and interpret information from one's past.

Piaget

Jean Piaget, a Swiss psychologist known for his pioneering work in child development, especially regarding cognitive development stages.

Sequential Design

A research method that combines cross-sectional and longitudinal designs to observe different cohorts over time.

Longitudinal Designs

Research approaches that study participants over a period of time to observe changes or developments in behavior, skills, or attitudes.