Examlex
What are the primary missions of the 18 intelligence agencies?
Intangibility
The characteristic of services that makes them unable to be touched, seen, tasted, heard, or felt in the same manner that physical goods can be sensed.
Relationship Marketing
A strategy focused on building long-term engagement and loyalty with customers rather than on individual transactions.
Service Encounter
The exchange between a consumer and a service provider at the time a service is delivered.
Distribution Site
is a location or platform where products or services are made available to purchasers or end-users.
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