Suppose You're Working as a Salesperson and One of Your

question 28

Multiple Choice

Suppose you're working as a salesperson and one of your prospects tells you they are interested in your product because your company provides the best training and consultation. Which of the following needs is the buyer expressing?

• A) Situational needs
• B) Functional needs
• C) Social needs
• D) Psychological needs
• E) Knowledge needs

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Definitions:

Service Department

A division within a company that performs supportive functions for other departments, such as maintenance, accounting, or human resources, but does not directly contribute to production.

Wholesaling Department

A department within a company responsible for selling products in bulk to retailers or other distributors, rather than directly to consumers.

Employee Hours

The total number of hours worked by employees, often used for payroll calculations, productivity analysis, and operational planning.

Space Occupied

The area or volume utilized by an entity or operation within a physical location.