Which of the Following Can Speed Up Service Episodes by Predicting

question 7

Multiple Choice

Which of the following can speed up service episodes by predicting what will be needed using recognized patterns?

• A) service blueprinting
• B) robotic process automation
• C) machine learning
• D) intelligent process automation

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Definitions:

Average Tax Rate

The ratio of total taxes paid to total income, representing the percentage of income that goes to taxes.

Income

The money received by a person or household from various sources like work, investments, or benefits, typically used for consumption, savings, and investing.

Equity

The value of an ownership interest in property, including shareholders' equity in a corporation, representing assets minus liabilities.

Efficiency

The optimal allocation of resources to maximize the production of goods and services, ensuring that these are distributed in the most effective manner.