When Handling Questions from a Buying Group, Salespeople Should Remember

question 56

Multiple Choice

When handling questions from a buying group, salespeople should remember ____.

• A) To ensure everyone has heard and understands the question before answering it
• B) To not try and bluff the group by trying to answer a question to which they do not know the answer
• C) To answer questions as directly as possible
• D) Speak primarily to the person identified as the decision maker
• E) A, b, and c are correct

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Definitions:

Liquidated Damages

A provision in a contract that specifies a predetermined amount of money that must be paid as damages in the event of a breach by one of the parties.

Nominal Damages

Nominal Damages are a small sum awarded by a court when a legal wrong has occurred, but no significant actual loss was suffered by the plaintiff.

Compensatory Damages

Payments awarded to a plaintiff to compensate for harm, loss, or injury suffered due to another's wrongful act.

Liquidated Damages

A predetermined amount of money that must be paid as compensation for failure to fulfill a contract, serving as a penalty or deterrent against breach.