After Listening to and Acknowledging the Buyer's Concern, Katie, a Salesperson

question 136

Multiple Choice

After listening to and acknowledging the buyer's concern, Katie, a salesperson, should:

• A) Continue listening
• B) Assess the objection
• C) Acknowledge the objection
• D) Respond to the objection
• E) Change the subject of the conversation

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Definitions:

Least Skilled Worker

An employee who possesses the minimal skills required for a job, often receiving the lowest wages.

MP

Represents marginal productivity, which is the additional output derived from the use of one more unit of a variable input, holding all other inputs constant.

Barbershop

A place of business where people, typically men, go to get haircuts and other grooming services such as shaves.

Haircuts

The process of trimming or styling hair to maintain or change one’s appearance, often performed by professionals in salons.