Acknowledging a Buyer's Expressed Concern Is Important Because Doing So

question 12

Multiple Choice

Acknowledging a buyer's expressed concern is important because doing so ____.

• A) Demonstrates understanding
• B) Gives the salesperson time to begin assessing the resistance
• C) Paves the way for telling the customer he or she is wrong
• D) Both A and B
• E) None of the above is correct.

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Definitions:

Supply Function

A mathematical relationship that describes the quantity of a good or service that producers are willing to sell at various prices.

Demand Function

A mathematical equation representing the relationship between the quantity demanded of a good and factors affecting its demand, such as price.

Inverse Demand

A representation of demand that expresses price as a function of quantity demanded, contrary to the typical demand function.

Inverse Supply

A concept in economics that describes a situation in which the supply of a good decreases as its price decreases, opposite to the normal supply behavior.