One of the First Things the Salesperson Should Do When

question 76

True/False

One of the first things the salesperson should do when dealing with a complaint is let the customer vent.

---

Definitions:

Trial Close

A trial close is a sales technique in which the salesperson asks a potential customer a question or series of questions to gauge the customer's readiness to buy, before making the actual close.

Psychological Objection

A hidden objection based on the prospect’s attitudes.

Health And Beauty Aids

Products designed to enhance one's physical well-being and appearance, including cosmetics, skincare, and personal care items.

Salesperson

An individual who sells products or services to customers, aiming to meet or exceed sales targets.