Which Statement Best Describes the Key Difference Between Compatibility/likability and the Other

question 98

Multiple Choice

Which statement best describes the key difference between compatibility/likability and the other dimensions used by salespeople to build trust?

• A) Compatibility/likability should also be established with key gatekeepers within the customer's organization in addition to the customer.
• B) The dimension of compatibility/likability is less important than the other dimensions used to build trust, as customers tend to pay more attention to value created than to emotion.
• C) Due to sales force turnover, the dimension of compatibility/likability is the least transferable dimension used to build trust.
• D) It is difficult to prove that a relationship exists between compatibility/likability and purchase intentions.

Understand the functions and limitations of short-term memory.

Describe the impact of chunking and organizing information on memory retention.

Recognize the role of domain-specific memory systems and their operational characteristics.

Understand the principles of Treisman's modified filter theory.

---

Definitions:

CEO

The Chief Executive Officer is the top executive in a company or organization, bearing the ultimate responsibility for decision-making.

Empowerment

The process of enabling or authorizing an individual or group to think, behave, take action, and control work in autonomous ways.

Empowering Leadership

A leadership approach focused on giving team members autonomy, encouragement, and resources to make decisions and achieve goals.

Servant Leadership

A leadership philosophy that emphasizes the importance of serving others, focusing on the growth and well-being of people and communities.