With Respect to Developments in Communications Technology, How Have Cell

question 97

Multiple Choice

With respect to developments in communications technology, how have cell phones had both positive and negative effects on personal selling?

• A) Intense competition between cell phone service providers has reduced long distance charges but increased equipment surcharges.
• B) Cell phones provide for more human interaction than facsimile machines, which is less productive.
• C) Buyers, sellers, and managers have immediate access to each other.
• D) Using cell phones cuts down on the amount of paper used in the selling process, which can create problems when attempting to trace mistakes in order processing.

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Definitions:

Unconditional Positive Regard

An aspect of client-centered therapy developed by Carl Rogers, referring to complete and total acceptance of a person regardless of what they say or do.

Questionable Motives

Refers to reasons for actions or behavior that may be considered suspicious or not clearly understood.

Eclectic Approach

A method that combines elements from different theories or systems to address psychological issues or therapy.

Classical Conditioning

A strategy for learning that involves consistently coupling two stimuli; initially, the response is caused by the second stimulus, but over time, the first stimulus causes the response by itself.