According to the Textbook, Which of the Following Techniques Is

question 41

Multiple Choice

According to the textbook, which of the following techniques is likely to be the most effective for a salesperson attempting to better control the selling conversation with a buyer?

• A) planning in exact detail what the salesperson wants to say before the selling conversation begins
• B) using active listening skills to really hear what the customer is saying
• C) asking well-thought-out questions to guide the selling conversation in the desired direction
• D) becoming more aware of typical nonverbal communication cues that buyers provide

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Definitions:

Sign Contracts

The act of agreeing to a set of terms and conditions outlined in a formal document by all parties involved, which legally binds them to those terms.

New York

A state in the Northeastern United States known for its cultural, financial, and media influence, home to New York City, one of the largest cities in the world.

Antebellum Utopian Communities

Communities established in the United States before the Civil War, aiming to achieve a perfect social and political order.

Upper South

A region in the southeastern United States, traditionally including states like Virginia and Kentucky, known for a history deeply intertwined with slavery and the Civil War.