Which Component of Active Listening Involves Drawing Meaning from What

question 106

Multiple Choice

Which component of active listening involves drawing meaning from what the buyer is saying through both verbal and nonverbal communication?

• A) sensing
• B) interpreting
• C) evaluating
• D) responding

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Definitions:

Due Diligence

The comprehensive investigation or exercise of care that a reasonable business or person is expected to take before entering into an agreement or contract.

Self-Regulatory Body

An organization created by a profession or industry to regulate its own members' conduct without external control.

Customer Disputes

Conflicts between a business and its customers typically over product or service quality, charges, or contractual obligations.

Better Business Bureau

A non-profit organization focused on enhancing marketplace trust by setting standards for ethical business behavior and monitoring compliance among its members.