If You Find That People You Speak with Often Misinterpret

question 90

Multiple Choice

If you find that people you speak with often misinterpret your verbal messages, what should you probably work on?

• A) your sales presentation
• B) your listening skills
• C) your voice characteristics
• D) your understanding of proxemics

Understand the objectives of demonstration techniques in sales presentations.

Learn the application and importance of probes in the sales approach.

Understand how to tailor an approach technique to a problem-solution sales presentation.

Understand the importance of different sales approaches and their applications.

---

Definitions:

Physiological

Relating to the normal functions of living organisms and their parts.

Psychological

Pertains to the mental processes and behavior of individuals and how they perceive, react, and engage with their environment.

Maslow Hierarchy

Maslow's Hierarchy is a psychological theory proposing that human needs are arranged in a hierarchy, from basic physical needs to complex psychological needs, influencing motivation and behavior.

Self-actualization

The development and realization of individual capabilities and potential, perceived as an inherent aspiration.