Raj Is a Salesperson for CDE Inc

question 9

Multiple Choice

Raj is a salesperson for CDE Inc. and has just started a sales call with a prospect. The prospect wants to discuss something other than what Raj had on his agenda. What should Raj do?

• A) be flexible and alter his agenda
• B) immediately change the topic of the conversation back to what is on his agenda
• C) ask to speak with someone else
• D) remind the customer of his agenda and ask permission to "get back on task"