Which Benefit of Service Enthusiasm Is Enabled by Efficient Operations

question 36

Multiple Choice

Which benefit of service enthusiasm is enabled by efficient operations, cost savings, and doing things correctly?

• A) the reputation of the sales person
• B) the profit earned by providing good customer service on the first sale
• C) putting the convenience of the customer first
• D) an organizational culture focused on providing good service

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Definitions:

Collective Action

The joint effort of a group of individuals working together to achieve a common objective or to address a shared concern, often in societal or community contexts.

Empowerment Theory

A theoretical approach that prioritizes enabling individuals or groups to increase control over their lives, gain rights, influence decision-making processes, and improve their situation.

Inequality

A situation or condition where resources, opportunities, and rights are distributed unevenly among members of a society.

Discriminatory Practices

Actions or policies that unjustly differentiate among people based on age, race, gender, or other protected characteristics.