Regardless of Fault, a Salesperson Should Take Responsibility for Problems

question 93

True/False

Regardless of fault, a salesperson should take responsibility for problems anyone in the selling organization has caused the buyer.

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Definitions:

Sales Staff

Employees within an organization responsible for selling products or services directly to customers.

Equal Employment Opportunity

Policies and practices that ensure job candidates and employees are treated without discrimination based on race, gender, age, religion, or other non-merit factors.

Discriminate

To make a distinction in the treatment of different categories, especially on unjust grounds such as race, gender, age, or sexual orientation.

Civil Rights

Rights protecting individuals' freedom from infringement by governments, social organizations, and private individuals, typically ensuring one's ability to participate in civil and political life without discrimination or repression.