When a Salesperson Maintains Contact with the Multiple Individuals in the Buying

question 52

Multiple Choice

When a salesperson maintains contact with the multiple individuals in the buying organization influencing purchase decisions and manages the various touch points the customer has in the selling organization to ensure consistency in communication, which component of follow-up is he or she using?

• A) interact
• B) connect
• C) know
• D) relate

---

Definitions:

Feedback Step

A stage in a process or system where information is provided regarding the outcomes of actions or performance, often for the purpose of improvement.

Career Management Process

Involves planning and taking actions towards achieving career goals. It includes self-assessment, setting career objectives, skill development, and networking.

Skills Development

The process of identifying, learning, and refining abilities and competencies in order to improve job performance or pursue new opportunities.

Glass Ceiling

An invisible barrier that prevents certain groups, often women and minorities, from advancing beyond a certain level in a hierarchy.