Which of the Following Best Summarizes the Textbook's Conclusion Regarding

question 20

Multiple Choice

Which of the following best summarizes the textbook's conclusion regarding why some salespeople are better than others?

• A) Good salespeople are born, not made.
• B) Good salespeople get that way through extra management attention.
• C) Good salespeople are consciously developed, not born.
• D) It is difficult to know with certainty what factors influence sales success.

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Definitions:

Self-Serving Bias

A cognitive bias where individuals attribute positive outcomes to their own actions and negative outcomes to external factors.

Anonymous Surveys

Surveys designed to collect data without revealing the identities of the respondents, enhancing the honesty and accuracy of responses.

Behavioral Economics

An area within economics that examines how psychological, cognitive, emotional, cultural, and social aspects influence the economic choices made by individuals and institutions.

System 1

A term from psychology, referring to the fast, automatic, and often subconscious way of thinking, as opposed to the slower, more deliberate thought processes of System 2.