A Needs Assessment Involves Determining the Extent to Which the Members

question 109

True/False

A needs assessment involves determining the extent to which the members of the salesforce possess the desired skills, attitudes, perceptions, and behaviours required to be successful.

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Definitions:

Customer's Claim

A statement made by a customer asserting a right to a refund, compensation, or remedy due to dissatisfaction with a product or service.

Apologize

The act of expressing regret or sorrow for one's actions, typically to seek forgiveness.

Recommendations And References

Suggestions or advisory opinions aimed at guiding decisions or actions, and endorsements or testimonials verifying someone's abilities and character.

Direct Approach

A straightforward strategy that involves tackling an issue or communicating a message openly and directly.