E-Mail Is a Great Tool for Communication

question 2

Multiple Choice

E-mail is a great tool for communication. When should e-mail not be used? (Select all that apply.)

• A) When you are mad.
• B) When scheduling a meeting
• C) When you are canceling or apologizing
• D) If there is any chance your words could be misunderstood
• E) When rebuking or criticizing

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Definitions:

Leadership Outcomes

The results or impacts of leadership on team performance, organizational success, or the attainment of objectives.

Organizational Performance

A measure of how efficiently and effectively an organization achieves its goals and objectives, often evaluated using criteria like productivity, efficiency, and profitability.

Follower Growth

The development or advancement of individuals who support and are guided by a leader.

Conceptual Ability

The mental capacity to think abstractly, solve problems, and understand complex ideas or systems.