According to the Contingency Theory of Organizational Performance, an Organization

question 26

Multiple Choice

According to the contingency theory of organizational performance, an organization must structure and adapt its nursing units to complement which two factors? (Select all that apply.)

• A) Skill set
• B) Patient population
• C) Environment
• D) Technology
• E) Finances

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Definitions:

Service Cost

The total expense of providing a service, encompassing labor, materials, and overheads necessary to deliver the service to customers.

Customers' Waiting

The period that customers spend in a queue or delay before receiving a product, service, or response from a business.

Waiting Line

A queue of people or items waiting to be served or processed, common in service areas and manufacturing.

Line Length

denotes the physical length of a production or assembly line, which can affect efficiency, throughput, and space utilization in a manufacturing setting.