An Assessment Technique That Involves Performance Assessment from Multiple Raters

question 6

Multiple Choice

An assessment technique that involves performance assessment from multiple raters including sales managers, internal and external customers, team members, and even oneself is

• A) performance management
• B) 360-degree feedback
• C) total quality management
• D) multiple feedback
• E) broad-based assessment

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Definitions:

Social Media Networks

Online platforms that enable users to create, share content, and participate in social networking, facilitating communication and interaction among individuals or groups.

Multichannel Marketing

A marketing strategy that uses multiple channels, such as online, in-store, and mobile, to interact with and sell to consumers.

Customer Journey Map

A visual representation that tracks the different stages a customer goes through when interacting with a product or service.

Community Site

An online platform where individuals with shared interests or goals can gather to communicate and collaborate.