Which of the Following Statements Regarding the Use of Outcome-Based

question 95

Multiple Choice

Which of the following statements regarding the use of outcome-based and behavior-based perspectives in the evaluation of salesperson performance is false?

• A) A review of current practice indicates a tendency toward a behavior-based perspective.
• B) Most sales organizations operate somewhere between the two extreme positions.
• C) The relative emphasis on outcome-based and behavior-based measures depends upon environmental, firm, and salesperson considerations.
• D) A salesperson's performance on post-sale service is considered a behavior-based measure.
• E) Unethical activities that produce immediate sales may result from a totally outcome- based perspective.

---

Definitions:

Oxygen Delivery Device

Equipment used to supply extra oxygen to individuals who are not getting enough oxygen naturally, such as nasal cannulas or masks.

Nasal Cannula

A medical device used to deliver supplemental oxygen or airflow to a patient in need of respiratory help, consisting of a lightweight tube placed under the nostrils.

Angina Pectoris

A condition marked by severe chest pain due to insufficient blood supply to the heart, caused by narrowing of the coronary arteries.

Indigestion

A common digestive disorder causing discomfort or pain in the stomach area, often related to eating habits or stress.