Which of the Following Is Considered a Results Criteria

question 19

Multiple Choice

Which of the following is considered a results criteria?

• A) number of calls per day
• B) net profit per sale
• C) sales volume by customer
• D) average cost per call
• E) order per call ratio

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Definitions:

Validity

The extent to which a test or instrument measures what it claims to measure.

Core Concepts

Fundamental ideas or principles that are the building blocks in any field of study or knowledge.

Accumulated Knowledge

The body of information and understanding one has gained over time through experiences, education, and observations.

95th Percentile

A statistical value that represents a value below which 95% of the observations in a group fall.