When a Sales Manager Perceives That the Salesperson Has More

question 25

True/False

When a sales manager perceives that the salesperson has more sales knowledge and experience than he/she does, there is a strong tendency to rely on referent and expert power to gain control of the situation.

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Definitions:

Diversity

The inclusion of individuals from different backgrounds, cultures, ethnicities, genders, sexual orientations, and beliefs in a group or organization.

Different Backgrounds

Refers to the diverse origins, cultures, experiences, and perspectives individuals or groups bring to an environment or society.

Strength

The attribute or quality of being strong, capable, or having a high level of competence in a specific area.

Voluntarism

The principle or practice of relying on voluntary action or donations, often in the context of social services, community projects, or charitable organizations.