A Systematic, Diagnostic, Prescriptive Tool That Can Be Employed on a Periodic

question 111

Multiple Choice

A systematic, diagnostic, prescriptive tool that can be employed on a periodic basis to identify and address sales department problems and to prevent or reduce the impact of future problems is

• A) a performance test.
• B) sales management observation.
• C) a salesforce survey.
• D) an anonymous questionnaire sent to customers.
• E) a salesforce audit.

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Definitions:

Administrative Costs

Expenses related to the general operations of a business, including salaries of senior executives, office supplies, and utilities.

Direct Material

Raw materials that are directly traceable to the manufacturing of a product and are integral to its production.

Direct Labor

The labor costs directly tied to the production of goods or services.

Direct Materials

Raw materials that are directly incorporated into a finished product and can be directly traced to that product.