According to the Text, in General, Sales Training Objectives Are

question 96

Multiple Choice

According to the text, in general, sales training objectives are set to support one or more of the following with the exception of

• A) increasing sales or profits.
• B) teaching administrative procedures.
• C) minimizing salesforce turnover rates.
• D) developing salespeople for future management positions.
• E) increasing the observation powers of first-level sales managers.

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Definitions:

Selling and Customer Service Activities

Business operations that focus on directly engaging with customers to sell products and provide after-sales support to enhance customer satisfaction and loyalty.

Workload Method

A technique used in project management and operations to estimate the amount of effort and resources required to complete a task or project.

Salesforce Size

The total number of representatives or agents that make up a company's sales team.

Call Frequency

The number of times a salesperson contacts a prospective or current customer within a given time frame.