Salespeople's Product Knowledge Should Include Product Benefits, Applications, Competitive Strengths

question 142

True/False

Salespeople's product knowledge should include product benefits, applications, competitive strengths, and limitations.

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Definitions:

Customer Fill Rate

A measure of the ability of a supply chain to deliver the requested product in the quantity and time agreed upon by the customer.

Safety Inventory

Additional stock that is kept in inventory to protect against uncertainties in demand or supply.

Replenishment Cycles

The process and timing involved in restocking goods or inventory to maintain adequate supply levels.

Cycle Service Level

The probability that a demand during a replenishment cycle will be fully met without stocking out.