An Example of a Performance Test Would Be

question 143

Multiple Choice

An example of a performance test would be

• A) asking first-level sales managers to critique the performance of the salespersons with whom they work.
• B) giving salespeople a written exam over product knowledge to check their retention rate.
• C) appraising the salesforce activities and the environment in which the salesforce operates.
• D) checking the results of a customer survey to see if the performance of the salesforce is rated as good as or better than a competitor's.
• E) asking the salesperson to give an impromptu sales presentation for a convenient item, such as a ballpoint pen.

---

Definitions:

Defense Mechanism

Psychological strategies used by individuals to cope with reality and maintain a self-image.

Repression

A defense mechanism that involves unconscious denial of the existence of something that causes anxiety.

Subliminal Perception

Perception below the threshold of conscious awareness.

Unconscious

Refers to the part of the mind that is inaccessible to the conscious mind but that affects behavior and emotions.