According to the Text, Common Mistakes Made by Salespeople Who

question 19

Multiple Choice

According to the text, common mistakes made by salespeople who need training on sales techniques include all of the following except

• A) ineffective listening and questioning.
• B) failure to build rapport and trust.
• C) not spending enough time with old customers.
• D) lack of sales strategies for different accounts.
• E) failure to effectively confirm the sale.

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Definitions:

Sabbatical

A period of paid or unpaid leave granted to a university teacher or other worker for study or travel, traditionally every seventh year.

Sabbatical

A period of leave granted to an employee, often for research or study, which is considerably longer than typical vacation time.

Expatriate Assignment

A work assignment which involves an employee relocating to a different country for a designated period to perform job duties.

Temporary Leave

A period of time that an employee is allowed to be away from their job for specific reasons, such as health issues, family commitments, or education, often with the intention of returning to the job.