The Tangible Dimensions of Service Quality Can Be Measured Through

question 1

True/False

The tangible dimensions of service quality can be measured through a combination of metrics such as appearance, ease of use, and comfort.

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Definitions:

Flood Victims

Flood victims are individuals or communities adversely affected by floodwaters, leading to loss of property, livelihood, and sometimes life.

Negatively Correlated

A relationship between two variables in which one variable increases as the other decreases.

Opposite Directions

A phrase indicating a situation where two or more elements or forces move or act in contrasting or conflicting paths.

Negative Correlation

A connection between two variables where as one variable rises, the other falls.